A TRUSTED COMPANY

OPSHORE Global | Leading BPO & Outsourcing Partner

Welcome to OPSHORE Global, your trusted global partner for Business Process Outsourcing (BPO) solutions. We deliver cost-efficient, scalable, and high-performance outsourcing services that empower businesses to streamline operations, reduce costs, and accelerate growth.

With 24/7 operations, multilingual support, and highly trained teams, we provide end-to-end solutions across customer service, back-office operations, finance, healthcare, digital marketing, IT, eCommerce, HR, and virtual assistance.

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Why Choose Our BPO Services?

Partner with OPSHORE Global — your strategic ally in delivering world-class outsourcing excellence and operational agility.

$

60%

Cost Savings

Up to 60% cost savings compared to in-house teams

Experienced

Team

Experienced BPO specialists across multiple industries

Data

protection

Advanced data protection and compliance standards

Our BPO Services

Customer Support Services

Provide outstanding customer experiences with professional front-line support teams trained to represent your brand with care and consistency.

Our services include:

  • Inbound customer support
  • Outbound follow-up calls
  • Technical support (Tier 1 & Tier 2)
  • Helpdesk & troubleshooting
  • Email + live chat support
  • 24/7 support coverage

Enhance Customer Experience with Multichannel Support

At OPSHORE Global, our customer support outsourcing combines empathy, efficiency, and engagement. We integrate voice, chat, email, and ticketing systems to ensure seamless communication and faster resolution times. Whether you’re scaling up a startup or managing enterprise operations, we deliver consistent brand-aligned support that boosts customer retention and satisfaction.

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Our Process

A streamlined outsourcing approach to ensure smooth onboarding, handover, and service delivery for your teams.

Consultation

We review your current operations, support gaps, and growth goals to define the right outsourcing model.

1
2

Planning

We design a custom BPO roadmap, SLAs, and workflows aligned with your processes, tools, and timelines.

Team Setup

We build and train your dedicated OPSHORE Global team, integrating with your systems and communication channels.

3
4

Implementation

We go live, manage day-to-day operations, and provide transparent reporting on performance and KPIs.

Optimization

We continuously refine scripts, workflows, and staffing levels to improve efficiency, quality, and customer satisfaction.

5

Client Success Stories

See How Our BPO Services Have Transformed Businesses

Ahmed Ali

Ammara Ali

Dubai, UAE
Outstanding customer support and back-office services. Their team helped us streamline operations and improve efficiency.
Emily Chen

Emily Chen

Toronto, Canada
Sales support, lead generation, and digital marketing were handled flawlessly. We saw clear growth in leads and conversions.
Maria Santos

Maria Santos

São Paulo, Brazil
Reliable IT, finance, and virtual assistant support. Professional, responsive, and easy to work with.

Ready to Scale Your Business?

Let's discuss your launch goals — whether you're an app, fintech, or telecom provider.

Contact Form Demo

No setup fees. No carrier contracts. Fully white-label and usage-based.

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